Requests and quotes
Sending a request does not place an order, reserve a worker, confirm a visit or create a payment obligation. Coverage, item availability, timing, scope and price are checked and supplied in writing. The details you approve in a quote or booking confirmation govern that transaction.
Products
Category descriptions help you specify what you need; they are not an inventory or price commitment. Check the written specification, quantity, delivery address, tax and charges before accepting a quote. Substitutions and changes need your agreement.
Labour and visits
Labour may need measurements or a site review before final price and timing. Provide safe site access and accurate scope information. Added work or site changes need a revised agreement. The consultation fee for a 30-minute site visit is confirmed with you before payment; the appointment is confirmed separately.
The SiteKaam app
SiteKaam is a platform for getting site work and materials done. We take your request, arrange the right teams and suppliers, and manage the job with you.
You can create an account with your email. Keep your login private and use it only yourself. We may suspend an account for misuse.
You are responsible for what you upload, including consent from anyone shown. Do not upload unlawful or unacceptable content, or AI-made images presented as real photos. We may remove such content and the account, and take further legal action.
Customer files are private to the customer and the team members they are shared with.
Referrals and issues
A referral code may make a material purchase eligible for a 1% discount once validated and shown in the quote; it does not discount labour or visits. Refer to the refund and service policies for issue handling.